Privacy Policy
Responsible for your personal data is
PERSONAL INFORMATION COLLECTED
When you visit the website, we automatically collect certain information about your device, including information about your browser, IP address, time zone and some of the cookies installed on your device. Additionally, when you browse the Website, we collect information about the individual web pages or products you view, which websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as “device information”.
We collect device information using the following technologies:
- "Cookies" are data files that are placed on your device or computer and often contain an anonymous unique identifier. More information about cookies and how to deactivate cookies can be found at e.g. http://www.allaboutcookies.org or https://pts.se/sv/privat/internet/integritet/kakor-cookies/
- "Log Files" track actions that occur on the Site and collect data including your IP address, browser type, Internet Service Provider, referring/exit pages, and date/time stamps.
- "Web beacons", "tags" and "pixels" are electronic files used to record information about how you browse the website.
When you make a purchase or attempt to make a purchase through the Site, we also collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “order or ordering information”.
When we talk about "personal information" in this privacy policy, we are talking about both device information and order information.
HOW DO WE USE THE PERSONAL INFORMATION?
We use the order information we collect primarily to fulfill all orders placed through the Site (including processing your payment details, handling deliveries and providing you with invoices and/or order confirmations). Additionally, we use the order information to:
- Communicate with you regarding your order, delivery, returns, complaints, or anything else related to your order. It also includes customer service matters.
- Protect your orders from potential risk or fraud
- If you agreed - give you tips, information or advertising relating to our products or services via SMS/email.
- Ask you for feedback regarding your purchase.
- To be able to market
Natural Winner on the internet and via social media and to follow up on that marketing. - To be able to carry out your participation in any competitions and events.
- To prevent misuse of our services.
- To be able to fulfill
Natural Winner 's obligations according to law regarding product safety, authority decisions, accounting requirements, or according to tax laws. - We will also collect images and comments from social media where you either tagged us in your post, or chose to comment on one of our own publications.
We use the device information we collect to facilitate the search for potential risks and fraud (in particular, your IP address) and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interacting with the website, and to assess the success of our marketing and advertising campaigns).
SHARE OF YOUR PERSONAL INFORMATION
We share your personal information with third parties to help us use your personal information, as described above. For example, we use Shopify to run our online store (you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy). In our Shopify store, we use integrated apps to enhance your shopping experience. For example, we use apps to collect customer reviews, translate into different languages and display our payment solutions. We also use Google Analytics to help us understand how our customers use the website (you can read more about how Google uses your personal information here: https://www.google.com/intl/sv/policies/privacy/). You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share necessary information with e.g. logistics companies, payment & credit card companies and system providers to be able to send your order. Suppliers and subcontractors may have access to your information so that we can fulfill what we promised you (e.g. deliver your goods and take payment).
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, keyword or other lawful request for information we receive, or to otherwise protect our rights. This includes authorities, due to legal requirements, or with your consent, we may share your data with authorities such as the Swedish Tax Agency and the Police.
TARGETED MARKETING
As described above, we may use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, visit the Network Advertising Initiative's (NAI) education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can opt out of targeted advertising by changing the settings in e.g.:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
In addition, you may opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: http://optout.aboutads.info/
YOUR RIGHTS
You have the right to access the personal data we have about you and to ask to have your personal data corrected, updated or deleted. If you wish to exercise this right, please contact us via info@naturalwinner.se and we will assist you as quickly as we can, but no later than within 30 days. We process your data to fulfill the contract we may have with you (for example, if you place an order through the website), or otherwise to fulfill our legal obligations. We will not be able to remove information that violates the Accounting Act or other law.
At the Swedish Data Protection Agency (IMY) you can read more about your rights:
DATA STORAGE
When you place an order through the Website, we will retain your order information for our records for 36 months, unless you ask us to delete this information. We will not be able to prematurely remove information that is against the law, e.g. the Accounting Act.
POLICY UPDATE
We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
To contact us regarding our privacy practices, if you have questions or if you wish to delete your data, please contact us by email at info@naturalwinner.se
or by mail to:
Prayer 147
523 75 Dalum
